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Microsoft Dynamics for Manufacturing

Companies in the manufacturing industry face specific challenges. Microsoft Dynamics 365 is an all-in-one ERP and CRM system that allows companies to optimize and automate all of their business processes.

Microsoft Dynamics 365 for manufacturing

The ERP and CRM system for manufacturing

In many cases, companies in the manufacturing industry are still working with outdated systems, often built by local players and not cloud-compatible. Moreover, as processes change over time, those systems become increasingly out of sync with actual needs at a functional level.

Dynamics 365 is a comprehensive end-to-end industry solution that gives you all the tools you need to optimize and automate your business processes – from finance and accounting, purchasing and sales, customer and supplier management, engineering, product management and production planning to the production line, inventory management, warehousing, transportation, distribution, service contracts and subscriptions. It also gives you room to grow and innovate without hitting limits.

Microsoft Dynamics 365: all-in-one solution for industry

As an integrated all-in-one solution, Microsoft Dynamics 365 offers many advantages for the manufacturing industry:

A robust, flexible and scalable tech platform that provides a complete overview of all your business processes.
Applications and modules that mesh seamlessly. Since all your data is in one platform, you have a single source of truth.
Streamline and automate business processes across departments and workflows: from production and planning to inventory management, shipping and service.
This Software-as-a-Service (SaaS) solution is secure and flexible. You’ll always be running the latest version, and the Dynamics 365 platform easily scales with your organization.

Key benefits

If you choose Microsoft Dynamics 365 as the cloud platform for your business, there are a number of important benefits.

Microsoft Dynamics 365 maakindustrie: ketenintegratie

Chain integration

With Dynamics 365, you have a complete overview of your supply chain, from purchasing to production and delivery. This level of insight is helpful in such areas as identifying bottlenecks, optimizing processes and improving efficiency. Thanks to advanced analytics and AI, Dynamics 365 can generate real-time demand and inventory reports as well as accurate demand forecasts. This enables you to optimize inventory levels, automate production planning and more..

Microsoft Dynamics 365 in de maakindustrie: meer inzicht

Servitization

Servitization is becoming increasingly important in the manufacturing industry. This includes selling products as a service, or providing complementary services such as maintenance and training. To make that possible, your company needs a much better understanding of your entire supply chain, from supplier to end customer. It is also important to have a 360º view of your customers, including sales history, malfunction and repair history, service requests and contact information. Dynamics 365 offers advanced tools in areas such as supply chain, sales, marketing and field service. This enables you – and other companies in the manufacturing industry – to develop and promote your range of services faster and smarter.

Microsoft Dynamics 365 in de maakindustrie: benut de technologie

Industry 4.0

Digitization, data-driven manufacturing and the integration of technologies such as advanced analytics, Internet of Things (IoT), robotics, AI and big data are key pillars within Industry 4.0. With Dynamics 365, you can leverage these technologies to gain deeper insight into your business processes, support decision-making, optimize production processes, increase efficiency and more. As a cloud solution, Dynamics provides the scalability and flexibility needed for advanced Industry 4.0 solutions.

Frequently used ERP and CRM software for the industry

Dynamics 365 Finance

Dynamics 365 Finance streamlines your financial operations and facilitates real-time analysis of business performance. From company ledger, billing and budgeting to reporting, risk mitigation and cash flow management: Finance automates all your financial processes.

Dynamics 365 Supply Chain Management

Real-time insight into the chain: Microsoft Dynamics 365 Supply Chain Management supports companies in managing their entire supply chain. From purchasing, inventory and production to distribution, customer service and supply and demand planning.

Dynamics 365 Sales

With Dynamics 365 Sales, you manage and automate all your sales processes and improve sales performance. Thanks to AI-based insights and forecasts, you have a better understanding of leads, customers and trends and can respond to and anticipate developments.

Dynamics 365 Customer Insights

Would you like to automate, analyze and optimize your marketing? Customer Insights – Journeys focused on setting up, managing and automating marketing activities. And Customer Insights – Data integrates and analyzes data from various sources.

FAQ

What are the benefits of Microsoft Dynamics 365 implementation?

Implementing Microsoft Dynamics 365 as an ERP and/or CRM system offers countless benefits. Essentially, you will be able to automate and optimize your business processes, gaining access to real-time insights, or even predictive forecasts. The data and analysis enable you to work smarter and faster, make better decisions, reduce errors and cut down on duplicate work, achieve cost savings, increase customer satisfaction and boost your innovative power.

How long does a Dynamics 365 implementation process take?

The duration of a Dynamics 365 implementation varies depending on a number of factors. The main considerations are the size of the software to be implemented, the complexity (e.g. data migration and integrations with other systems) and whether or not cloud migration has already happened. For example, a CRM that only includes the Dynamics marketing app can often go live in just two months. For smaller projects, we can also combine phases, for example by merging diagnosis and preparation. Business Central with extensive automation and optimization of multiple processes such as purchasing, inventory and finance easily takes four to twelve months. And if an organization opts for a full-scale ERP AND CRM system? The implementation process can take up to two or three years.

What are the costs involved in a Microsoft Dynamics implementation?

There is no easy way to give a general impression of how much a specific Microsoft Dynamics implementation will cost, due in part to Microsoft’s somewhat complicated and often rapidly evolving licensing model. Logically, the number of modules or apps you purchase will affect your costs, but you also need to consider the number and type of users and allocation of database space. And we can’t forget the working hours that add up alongside the actual implementation, for your workforce and for the implementation partner.

Conclusion MBS as an ideal partner for Dynamics implementation

Dynamics 365 is our core business

Conclusion MBS has an unparalleled knowledge of Dynamics 365. It is our core business and we have carried out numerous Dynamics implementations in various sectors, including professional services, wholesale & distribution, retail, manufacturing and the public sector. As a Microsoft Gold Partner, we can deliver what you need.

Implementation from A to Z

Conclusion MBS can offer implementation processes from A to Z, including change management and more. The exact way of working and the scope of the project always depend on the situation. For instance, does your organization already use Dynamics? How big is your company? And do you want the entire suite or one specific app or module? If you need additional expertise in change management or data intelligence, we can bring in expert affiliates from our Conclusion ecosystem.

Our managed service offerings

The Conclusion MBS managed service department offers clients support after going live, for example in terms of answering questions and resolving issues. In addition, this department takes a look at what other relevant functionalities are available on the platform. This department will also give you access to Microsoft’s Premium Support. Together, we document the support agreements in an SLA, so you know what you can count on.