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Microsoft Dynamics 365 Business Central

Business Central is a lean, scalable and cost-effective ERP and CRM application that is part of Microsoft Dynamics 365.

What is Microsoft Dynamics 365 Business Central?

Microsoft Dynamics 365 Business Central (BC) is a cloud platform with integrated ERP and CRM business applications that enables your sales, finance, service, project and operations teams to work smarter. BC is a “slimmed down” version of Dynamics, offering key benefits like flexibility and cost-effectiveness. That’s why BC is most popular with small to medium-sized companies – though depending on your process complexity, it may also be suitable for large organizations.

The power of Business Central

As the compact version of one of the world’s biggest and most advanced ERP and CRM systems, Business Central offers a variety of powerful tools. Here’s a sampling:

Work smarter

Business Central is all about working smarter. It features apps, modules and functionality in areas like finance, sales, purchasing, inventory management, project management and CRM functionalities. These help your organization optimize and automate your business processes, improve cooperation and make (more) data-driven decisions.

Scalability and flexibility

Scalability and flexibility are core principles of Microsoft Dynamics 365 – especially in Business Central. It’s easy to expand or downsize this lean version, such as by adding and removing sector-specific apps and modules. This lets you respond to unforeseen circumstances, such as a business acquisition, opening a new branch, or expanding into a different country. You also enjoy the same scalability and flexibility in your number of users: it’s quick and easy to add and remove users as your organization grows or shrinks.

Easy integration

Microsoft is known for seamless integration with all components of the Microsoft ecosystem. In addition to the more extensive customer engagement (CRM) apps from Dynamics 365, Teams, Microsoft 365 (Office) and Outlook, it’s also easy to integrate all applications, workflows, reports and chatbots that you develop in Power Platform, for instance. What’s more, countless add-ons are available from independent software vendors (ISVs) that offer Microsoft-certified solutions.

“CRM light”

You can think of Business Central as “CRM light”, since it offers a carefully crafted selection of popular CRM functionality. Some examples here would be campaign management, campaign pricing, contact classification, relationship management and dashboarding (such as with Power BI reports).

Microsoft Dynamics 365 Business Central features

A complete, scalable solution for all business processes

The great thing about Microsoft Dynamics 365 Business Central is you have a single software suite for all business processes. From purchasing, sales, finance and production, to inventory, relationship and project management. Thanks to features like seamless integrations and centralized data storage, the whole is greater than the sum of its parts. For instance, everyone works with accurate, reliable and up-to-date data at all times. Another benefit of an all-in-one solution: employees can easily switch between applications without having to change their interface.

The benefits of Microsoft Dynamics 365 Business Central

The main benefits of Microsoft Dynamics 365 Business Central in a nutshell:

A single platform to optimize and automate all business processes
A flexible, scalable and cost-efficient solution that grows along with your organization
Easy integration with all components inside (and outside) the Microsoft ecosystem
A single source of truth, so everyone has accurate and up-to-date data at all times

Microsoft Dynamics 365 Business Central: FAQ

What does Microsoft Dynamics 365 Business Central cost?

That depends. Microsoft uses a subscription model for Dynamics 365. How much you pay depends on factors like the number of users, the functionality those users need and whether you have a one-month, one-year or three-year contract. Want an idea of what Dynamics 365 Business Central would cost for your organization? Please get in touch with our Conclusion MBS advisers. To learn more about the licensing model, please visit the license page.

What is the difference between Microsoft Dynamics 365 and Business Central?

Microsoft Dynamics 365 is the collective name for a massive group of applications and modules, all of which are available on one and the same ERP and CRM cloud platform. This includes a variety of apps, like Supply Chain Management, Finance, Sales and Customer Insights. It also includes Business Central, with the distinguishing feature that it contains all basic functionality, offers more cost-effective licensing and is fully designed to scale along with your organization.